Shipping policy
Shipping Policy
Shipping Destinations
Wrapped Essentials is a United States-based online store. We conduct business, accept orders, and ship merchandise exclusively within the United States.
We do not accept orders for delivery outside the United States.
Free Standard Shipping
Wrapped Essentials offers FREE standard shipping on orders shipped to eligible addresses within the United States.
Standard shipping costs are included in our product prices. No separate standard shipping charge is added at checkout.
Order Processing and Production
Most Wrapped Essentials products are made to order by our print-on-demand production partners.
Production times vary depending on the product, supplier, and order volume.
Orders are processed and prepared for shipment as promptly as possible. Any processing estimates displayed on our website are estimates unless expressly identified as guaranteed.
Estimated Delivery Times
Delivery times vary depending on the product, production partner, shipping carrier, and destination.
Estimated delivery information may be provided on individual product pages or during checkout.
Once an order ships, available tracking information will be sent to the email address provided at checkout.
Shipping and delivery estimates are not guaranteed unless expressly stated otherwise.
Shipping Carriers
Wrapped Essentials works with independent production and fulfillment partners that select shipping carriers according to the product and delivery destination.
Shipping carriers may vary by order. We do not guarantee that all shipments will use the same carrier.
Shipping Delays
Delays may occasionally occur because of production volume, weather conditions, holidays, carrier disruptions, or other unforeseen circumstances.
If an order cannot ship within the promised timeframe, Wrapped Essentials will provide the notices and cancellation or refund options required by applicable law.
If no shipping timeframe is stated, applicable federal shipping requirements will apply.
Please contact our customer support team if you need assistance with a delayed or missing order.
Incorrect or Incomplete Shipping Addresses
Customers are responsible for providing accurate and complete shipping information at checkout.
Please review your shipping address carefully before submitting your order.
If you discover an error, contact us as soon as possible. We will make reasonable efforts to correct the information before processing or shipment, but changes cannot be guaranteed.
Additional shipping charges may apply if an order must be reshipped because of incorrect or incomplete information provided by the customer.
Errors caused by Wrapped Essentials or our fulfillment partners will be reviewed and resolved appropriately.
Returned to Sender
If an order is returned by the shipping carrier, please contact Wrapped Essentials for assistance.
When a package is returned because of incorrect or incomplete shipping information provided by the customer, additional shipping and handling charges may apply before reshipment.
If the issue resulted from an error by Wrapped Essentials or our fulfillment partners, we will arrange an appropriate resolution at no additional cost to the customer.
Order Cancellations and Changes
Because many of our products are made to order, production may begin shortly after purchase.
Customers may request a cancellation or modification within 12 hours of purchase, where applicable.
Cancellation and modification requests are subject to production status. Once production begins, voluntary cancellation or modification may no longer be possible.
These restrictions do not affect any cancellation or refund rights required by applicable law.
Damaged, Defective, or Incorrect Orders
If an item arrives damaged, defective, incorrectly produced, or incorrectly fulfilled, please contact Wrapped Essentials within 30 days of delivery, whenever possible.
Provide your order number, a description of the problem, and clear photographs when applicable.
Wrapped Essentials will review the claim and coordinate with the appropriate production partner to arrange a suitable replacement or refund.
Customers will not be charged a restocking fee or additional shipping charges to correct qualifying production or fulfillment errors.
The 30-day reporting period does not limit any rights or remedies required by applicable law.
Returns and Refunds
Wrapped Essentials offers a 30-day return policy for eligible non-personalized merchandise.
Approved returns for non-defective merchandise, including change-of-mind returns or customer-selected sizing errors, are subject to a 30% restocking fee.
Customers are responsible for return shipping costs on these approved returns.
Personalized and custom-made products are generally final sale, except when they arrive damaged, defective, incorrectly produced or fulfilled, materially different from their descriptions, or when a remedy is required by applicable law.
All returns require prior authorization.
Do not return merchandise to the original shipping address. Contact Wrapped Essentials for return instructions and the authorized return address.
For complete terms, please review our Refund Policy.
Customer Support
Wrapped Essentials handles customer inquiries directly and coordinates with our production and fulfillment partners as necessary.
Email: contact@wrappedessentials.com
Phone: 1-833-977-9090
Customer Support Hours: Monday–Friday, 7:00 AM–3:00 PM Central Time
For questions about shipping, delivery, tracking, cancellations, returns, or replacements, please contact our customer support team.